Frequently Asked Questions

Have a question? You might be able to find the answer to what you need in here!

• What browsers does Shipfix support?
• Contact Shipfix
• What support do I receive when I use Shipfix?
• How do I connect to Shipfix?
• How long does it take to setup my Shipfix account?
• Can Shipfix work with any email setup?
• Tip: How to Install Shipfix on to your Desktop
• I can't see the maps or the maps don't display properly
• How often does Shipfix release new features? and how?
• How do I customise the layout of my Shipfix platform?
• How do I report an extraction error?
• My company logo is not showing up in my signature when I copy and paste it
• My email is sitting in the outbox with an error message "Forbidden operation"
• How do I manage spam emails?